Just like you, we want to know if our games are hitting the mark, whether this be changing behaviour, putting people in a position to learn and perform better or achieving our common goals. With this in mind, it’s very important to us to measure data before, during and after a game. We always analyse your existing data with you before we start a process.
We want to include your current KPIs and fluctuations in these KPIs, identify existing knowledge levels and see how behaviour can be measured. We supplement the above with meetings, interviews and possibly an audit too, giving us both a clear picture of improvement potential. By matching this initial scan with your goals, we are able to arrive at a proper assessment of their feasibility.
Following the baseline measurement and the launch of the process, we structurally keep our finger on the pulse. In weekly calls with the project manager, the ACE! Reporting tool provides an accurate picture of player activity, learning curves, coach behaviour and, of course, the results envisaged. Each process concludes with an extensive game report, which includes successes and potential improvements for any future game.